Emmanuel saved us from an absolute nightmare of a situation at the end of our vacation! He stayed at the airport until 11:30pm just to meet us to give us a new key. A perfect example of why we love living in Maine, where people take care of each other!
An hour before we were meant to leave Miami to come home to Portland, someone smashed the window of our rental car and stole all my credit cards, drivers license, passport, and THE LAST SMART KEY for my Toyota RAV4. My car was in the garage at the Portland airport, so following the dealership’s recommended course of action, getting a new key programmed was going to cost us $1k at least and take a week to finish —a nightmare situation! Then the tow company referred me to Prokeys and they quoted me $350 for the same job to be done ON THE SPOT, no towing necessary. Emmanuel saved my family having to drive hours to meet us at the airport, and saved us a lot of money and stress as we both had to work early the next day.
I know Emmanuel could have just asked us to meet him the next day, so the fact that he stayed up to wait for us to arrive and get home the same night means SO MUCH. I also am grateful that the rates for this service aren’t disgustingly high as they are at the dealership. Thank you, you are a saint!
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